How we use cookies to recognize you when you visit our website

A cookie is any type of data storage and recovery device that is used in a user’s terminal equipment for the purpose of storing information and recovering the information already stored, as established in article 22.2 of Law 34/2002, of 11 of July, of services of the information society and electronic commerce (LSSI).

This platform uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve very different purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed. The specific uses we make of these technologies are described below.

Next, a classification of cookies is made based on a series of categories. However, it is necessary to take into account that the same cookie may be included in more than one category.

a. Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

b. Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

1. Technical cookies: are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, including those that the editor uses to allow the management and operation of the platform. and enable its functions and services, such as, for example, controlling data traffic and communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purposes of billing software licenses with which the service works (website, platform or application), use security features while browsing, store content for video or sound broadcasting, enable dynamic content (for example, ani loading of a text or image) or share content through social networks.

2. Preference or personalization cookies: are those that allow information to be remembered so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the service is accessed, etc.

3. Analysis or measurement cookies: are those that allow the person responsible for them to monitor and analyze the behavior of the users of the platform to which they are linked, including the quantification of the impact of the advertisements. The information collected through this type of cookie is used to measure the activity of websites, applications or platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.

4. Behavioral advertising cookies: are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

1. Session cookies: are those designed to collect and store data while the user accesses a web page or platform. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.

2. Persistent cookies: are those in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie.

This platform uses session and permanent, technical and analysis cookies. The cookies used have, in any case, the purpose of making browsing more efficient. In no case do these cookies provide personal data by themselves and they are not used to collect them.

In any case, you can make any changes in the configuration of the cookies used, through the ” Cookie Panel “.

The type of cookies used by the Platform is indicated below, together with information about their management (own or by third parties), purpose, function and conservation period:

mp__origin
mp__origin_referrer

Cookies necessary to use Mixpanel’s analytical services
Origin: Mixpanel / Duration: 1 year

_hjid

Cookies needed to identify users and their session activity. Contains an anonymous user ID. By assigning an anonymous user ID, you can associate the behavior of users to the same user ID.
Origin: Hotjar / Duration: 1 year

_hjClosedSurveyInvites
_hjDonePolls
_hjMinimizedPolls
_hjDoneTestersWidgets
_hjMinimizedTestersWidgets
_hjIncludedInSample

Cookies necessary to use Hotjar’s survey functionality.
Origin: Hotjar / Duration: 1 year

_ga
_gat_UA-64233859-4
_gcl_au
_gat_UA-78711163-1

Cookies necessary for understanding user behavior and analyzing the results of marketing campaigns.
Origin: Google Analytics / Duration: 2 years; 1 minute; 3 months; 1 minute

For more information about third-party cookies, Users should visit:

Google Analytics, Tag Manager, Fabric, Crashalytics: https://policies.google.com/privacy/update

Mixpanel: https://mixpanel.com/legal/privacy-policy/

HotJar: https://www.hotjar.com/legal/policies/privacy

Stripe: https://stripe.com/privacy

Intercom: https://www.intercom.com/terms-and-policies#privacy

Neither this Website nor its legal representatives are responsible for the contents or the veracity of the privacy policies that third parties mentioned in this Cookies Policy may have. Web browsers are the tools responsible for storing cookies and are where Users should exercise their rights to delete or disable them. Neither this Website nor its legal representatives can ensure the proper or improper handling of cookies by any of the above-mentioned browsers. In some cases, it is necessary to install cookies so that the browser does not forget your decision to reject them.

We inform you that we can use cookies on your computer as long as you have previously given your consent, except in cases in which cookies are necessary for browsing the platform and the provision of services.

Likewise, we inform you that you can block or disable cookies through your browser settings and our control panel. If you block or disable them, you may continue to use our Platform, although the use of some of the services may be limited and therefore your experience on our Platform will be less satisfactory.

If you wish to revoke your consent regarding our cookies policy, you must eliminate them through the settings of your Internet browsers. These are the links of the different browsers that inform about cookies:

– For more information about the Firefox browser from here: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we

– For more information about the Chrome browser from here: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

– For more information about the Internet Explorer browser from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

– For more information on the Safari browser from here: https://support.apple.com/kb/PH19214?viewlocale=es_ES&locale=es_ES

We recommend that you review this policy each time you access our Platform in order to be adequately informed about possible changes to it.

For more information regarding the processing of your personal data, you can access our Privacy Policy , as well as the Legal Notice.